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About Us

About Us


Since 2001, The Gralen Company has been dedicated to providing pet care professionals the highest level of customer service available. We know how valuable your time is and pride ourselves on our quick and easy ordering process.

TheGralenCompany.com is available to qualified retailers of pet products and veterinary professionals throughout North America. To get started, simply click "Register" and fill out the wholesale account application- you’ll be set up and shopping in no time!

Our customer service center is live and ready to help you with your orders Monday through Friday from 7:30am to 4:30pm PST. However, orders may be placed online 24 hours a day, seven days a week. Need us on the weekend? Email This e-mail address is being protected from spambots. You need JavaScript enabled to view it and someone will usually get back to you within 24 hours.


With hundreds of products available, The Gralen Company has you covered. Looking for something we don’t seem to carry? Shoot us an email or give us a call and request a product. In addition to our retail items, we are pleased to be the ONLY distributor to stock the complete line of KVP Veterinary Products; we guarantee that we have what the other guys don’t.

If you have questions concerning your order or how to navigate the site, please call us at (800) 523-7979. You can also contact us via e-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it . When sending an e-mail regarding your order please include your order number or your zip code and last name to insure the fastest response.

International customers please place your order through Customer Service via e-mail, phone number above or by fax at (800) 806-1005.


The Gralen Company Executive Staff: Jennifer Chavez, Julie McDonald, Keith Grimm &  Manny Becerra.

Customer Service Hours: 7:30am-4:30pm PST

Phone: 800-523-7979 or 562-803-5099

Fax: 800-806-1005 or 562-803-6796

Address: 11929 Woodruff Avenue, Downey, CA 90241

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